

Change or rekey · Cliffside
Vintage Mortise Lock Service in Cliffside
The knob flops loose on its spindle and never springs back to level.
In plain words
Vintage mortise lock service is the repair of the original lock in an older door rather than its removal. The lock is a rectangular steel case that lives inside a pocket in the door edge, and nearly everything that goes wrong with it, a tired spring, dried grease, a worn hub, a lost key, can be put right on the bench. The locksmith confirms you own or occupy the home, takes the case out through the door edge, rebuilds it, sorts out the keys and puts it back in the same pocket. The door keeps its knobs, escutcheons and history, and it locks as it did when new.
How the visit goesThe old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves. Last week it took three tries. You have one key and no idea where a second could come from.
Vintage Mortise Lock Service
How the visit goes


Bit key or cylinder
Older mortise locks come in two families, and the check sorts out which one is on the door. A keyhole shaped like a small keyhole silhouette takes a bit key, the skeleton key style, and the case works on wards and levers that the key's bit must match. A round face on the door with a slot for a flat key is a pin-tumbler cylinder threaded into the case. The distinction matters for everything that follows: how a lost key is replaced, whether the lock can be rekeyed, and what to do if the mechanism is worn out. It also settles whether a spare can be filed on the bench or cut on a key machine.
Springs, levers and followers
Springs are the usual culprits and the easiest fix. Broken coil and flat springs are matched from stock by length, wire gauge and shape, and fitted so the latch snaps out and the knob returns to level. A worn or cracked lever is matched from a donor case where one exists; where it does not, a replacement is filed from stock to the original's profile, which is slow, careful bench work rather than magic. A rounded hub is replaced or bushed. When every part moves as it should, the case is closed and cycled by hand with the cover on until the action is smooth and even in both directions.
Keys that fit the lock, and a spare
You are handed keys made to the restored lock, counted into your hand, and each one is tried in the door before the locksmith drives away. For a bit-key lock that means keys filed to your case; copying one needs the right blanks and equipment, which most hardware counters do not stock, so the locksmith keeps the record needed to make more. For a cylinder lock it means keys cut to the new combination, with any old keys now useless. Keep one spare somewhere other than the door, ideally with a neighbour or in a lockbox, and treat bit keys gently: they bend in a pocket and a bent key is how most of these locks become stiff again.
Vintage Mortise Lock Service
In the van
Spindle and knob set screws
Hub followers and lever packs
Mortise cylinder and cam
Cylinder set screw
Deadbolt lever springs

Vintage Mortise Lock Service
What affects the quote
Bit key or cylinder lock
A bit-key case has keys filed by hand on the bench, while a cylinder lock is rekeyed or fitted with a new cylinder on a key machine. The two take different time and materials, and the quote follows.
Number of locks in the visit
One entry lock is the simplest case. A whole floor of interior latches, or the front and back doors together, is a longer visit, and each case is quoted on its own so the total is easy to follow.
Travel and access
Distance to the property and how easy it is to work at the door, on a busy entry or a third-floor walk-up, are part of any call-out and are stated when the visit is booked.
What to have ready
- Is the property designated as a heritage building?
- Is the trouble worse with the door closed than with it open?
- Do you own the home or rent it, and who should receive the keys?
Vintage Mortise Lock Service: questions
QuestionsCan you match a missing knob, plate or thumb-turn?
Often, yes. Locksmiths who work on older hardware keep salvage and reproduction trim in the common patterns and finishes, and a knob, rosette or escutcheon can usually be found close enough that the pair on one door match. Where nothing suitable exists, the trim from a less visible door can be moved to the entry and the reproduction fitted where it is seen less. Bring or photograph the surviving piece so it can be matched.
How long does servicing a mortise lock take?
A single entry lock that needs cleaning, springs and a strike adjustment is generally done in one visit of an hour or two. Filing a bit key adds bench time, and a set of interior latches is longer simply because there are more of them. A case that needs a part fabricated, or a replacement case that has to be ordered to size, may mean a second visit; the locksmith says so at the assessment.
Can my interior doors be serviced too, and can one key work all of them?
Usually yes to the first, and to the second once the locksmith checks the locks. Interior mortise latches with privacy turn buttons are lighter versions of the entry lock and respond to the same clean and re-spring. Interior locks in a house were sometimes supplied to one bit key, and where the key sections, warding and levers actually match, the locksmith can restore that arrangement so a single key opens several bedroom and bathroom doors. It is a practical thing to have when a child locks a bathroom from inside.
Related services

- Deadbolt InstallationThe bolt on the front door is keyed on both sides.
- Lock Replacement & UpgradeSomeone tried the back door while you were away.
- Smart Lock InstallationYour mother still lives on her own, and the personal support worker, the pharmacy delivery and two siblings all need to get in on different days.